Privacy Policy

R22 by Omnitech Solutions LTD

This Privacy Policy explains how R22 (brand of Omnitech Solutions LTD / Омнитех Солюшънс ЕООД) collects, uses, and protects information when you visit r22.co or contact us.

Who we are.

Omnitech Solutions LTD (trading as R22)
Address: Dimitar Dimov 82, unit 106, 8008 Burgas, Bulgaria
Email: privacy@r22.co (general privacy inquiries)
Website: https://r22.co

What this policy covers

- Visitors to our website and contact forms
- Prospective and current clients who reach out or start a project
- Vendors and partners who communicate with us

This policy doesn’t cover third-party sites and services that we link to.

Information we collect

Information you provide
‍
- Name, company, role, email, phone
- Project details (goals, budget, timeline), files, and messages
-Job applications (CVs, portfolios)

Information collected automatically
‍
-Log and device info (IP address, browser, operating system)
- Pages visited, timestamps, referring URLs
-Basic diagnostics to keep the site reliable and secure

How we use information

-To respond to inquiries, provide quotes, and deliver projects
-To operate, maintain, and improve our website and services
-To send project updates or service-related messages
-To protect our rights, prevent fraud/abuse, and ensure security
-To keep business records (e.g., invoices, communications)

We do not sell personal information.

Third-party services we use

We rely on trusted providers to run our business (for example: website hosting/CDN, email, file storage, project tools, error monitoring). These providers may process limited information on our behalf so we can operate the site and deliver services. We only work with providers who take data protection seriously.

Data retention

We keep information for as long as it’s needed for the purposes described above, then delete or anonymize it. The exact period can vary depending on the type of information and our operational needs (for example, keeping project files for reference and records).

Security

We use reasonable safeguards to protect information (encrypted connections, access controls, backups, and reviews). No method of transmission or storage is 100% secure, but we work to protect your information and keep our systems up to date.

Your choices

-You can contact us to access, update, or delete information you’ve shared with us, where reasonable.
-You can control cookies via your browser settings. Blocking essential cookies may affect functionality.
-You can opt out of non-essential emails by following unsubscribe instructions or contacting us.

International handling of information

Our team and service providers may operate in different countries. By interacting with us, you understand that information may be processed in places outside your own country. We take steps to work with reputable providers and protect information wherever it’s handled.

Business changes

If we undergo a merger, acquisition, restructuring, or asset sale, your information may be transferred as part of that transaction. We’ll continue to protect it and give notice of any material changes.